TemplateEmail
Customer feedback request email
Ask a customer for feedback with one specific question, an honest time estimate, and a direct link — no begging.
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SubjectQuick question about your invoice template tool
Hi Grace,
You've been using invoice template tool for a bit now, and I'd love to know: what's the one thing that would make it fit into your workflow better?
It takes about two minutes — here's the link: zellio.io/feedback/gj4k2.
Your answer helps us prioritise what we build next.
Thanks,
Emma
How to use it well
- →Ask one specific question, not "how are we doing" — a pointed question gets a pointed, usable answer instead of a generic rating.
- →State the time estimate up front; "quick" without a number reads as a guess, while "two minutes" sets an honest, keepable expectation.
- →Say what the feedback is for and stop there — no discounts dangled for a good review, no guilt about how much the business needs it.