TemplateEmail
Scope change notice email
Tell a client a request is out of scope, with three priced options — descope something, extend the timeline, or add budget.
Last updated
Fill in the blanks
Assembled in your browser — nothing you type is stored or sent anywhere.
Your email
SubjectRe: the additional payment-gateway integration — a quick scope note
Hi Priyanka,
Thanks for sending over the additional payment-gateway integration. Taking a closer look, this falls outside what we scoped in the original project brief.
To take it on, here are three ways forward:
- Descope the loyalty-points feature to keep the same timeline and budget
- Keep everything and extend the deadline by two weeks
- Keep the timeline and add $1,200 to cover the extra integration work
Let me know which works best, and I'll get it moving right away.
Best,
Owen
How to use it well
- →Name the original agreement you're scoping against — "out of scope" only lands as fact, not opinion, when it's anchored to what was actually agreed.
- →Always give three real options (descope, extend, add budget), each with a number or date attached — an open-ended "it'll cost more" invites a negotiation you didn't plan for.
- →Say it as soon as the request lands, not after you've already done the work — asking for budget retroactively reads as a bill, not a proposal.